Clinic Open for Phase II COVID-19 Response

 

With the transition into phase II of the COVID-19 response, the British Columbia Provincial Health Officer has permitted community-based providers to expand the health care services offered under enhanced protocols and guidelines. At Vitality, in-person care has recommenced for Chiropractic, Physiotherapy, Massage Therapy, and Acupuncture.  


   

Vitality COVID-19 Safety Plan

 

A requirement of being permitted to offer emergency services is providing care in a manner that provides adequate protection against the risks of COVID-19 infection for both patient and staff alike. Following orders and guidance from the Provincial Health Office, the BC Centre for Disease Control (BCCDC), and WorkSafeBC we have implemented measures that, although different and unusual, will work to minimize the likelihood of disease transmission. Nonetheless, the risk of infection is not zero and each patient together with their practitioner must assess the risk-benefit of in-person care. Our safety plan includes:

Pre-appointment Screening - DO NOT come to your appointment and inform staff if you are experiencing or have recently experienced a fever, runny nose, cough, sore throat, atypical muscle aches, or have been required to self-isolate due to travel or having been identified as a close contact of a confirmed case.

Physical Distancing - Upon arrival at the clinic, please do not enter the building unless there is a safe 6 ft distance from anyone else in the reception area and otherwise please observe the 6 ft social distancing guideline as you move your way through the building.

Hand Cleaning - Once inside the building please wash your hands for 20-seconds with soap according to posted guidelines or alternatively sanitize your hands with alcohol-based hand sanitizer located at the reception counter.

Cleaning Protocols- All treatment rooms, common rooms and surfaces, bathrooms, doorknobs, light switches, and the reception area counter and P.O.S. terminal are thoroughly and regularly cleaned with agents and protocols recommended by BCCDC.

Environmental Changes- A plexiglass barrier has been installed at reception and the clinic has been reorganized with the removal of decorative items, magazines, waiting room chairs and other extraneous office furniture for ease of sterilization and physical distance compliance.

Forms and Payment - Most intake and administrative forms can be emailed to you to fill out and returned in advance of your appointment. We encourage ‘tap’ P.O.S. purchases where possible and also offer credit card storage with a Security Level 1 PCI service to streamline time spent at reception.

Personal Protective Equipment (PPE) - Practitioners will be wearing masks and fresh gowns during appointments and we ask that patients also wear their own mask or one of the sterilized cloth masks we have available for use during their appointment. Please adhere to all mask-related instructions given by reception.

Staff Screening - Staff must assess themselves daily for symptoms of a common cold, influenza, or COVID-19 prior to entering the clinic.

We look forward to providing a safe and comfortable visit for all should the need arise. 




Phase II & Vitality Yoga Opening

 

Vitality Yoga studio classes have returned with a 6-person capacity to maintain physical distancing requirements. All previously purchased studio passes that may have expired due to the COVID crisis will be honoured. Please stay tuned on our social media accounts for an announcement of the schedule and further details.

We will be continuing on with virtual classes in July and August as well for those not fully comfortable or able to attend in person. The schedule for all classes is posted on our Yoga Schedule and MINDBODY pages.

As previously advertised, a monthly unlimited virtual pass is available for purchase on MINDBODY for $40/month. Additionally, there is a drop-in pass available for $10/session.

**Please be sure to select the option to be emailed a receipt upon purchasing a pass as this receipt provides the Zoom user ID and password to access the classes.***

Please visit www.zoom.com to set up an account and download the app to your phone//tablet/computer in advance so you have a chance to become familiar with the software before the first class if it is new to you.

   

  

     

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